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Over the years many of our clients have been kind enough to express their thanks to us,
Dear Collette,
Just a quickie to let you know Kaani, Mischief and Liam all arrived in South Africa safe and sound. We were amazed how well they looked - no stress at all unlike Peter and myself who had all kinds of dramas with shippers and a lost suitcase in Paris!
We would like to say a very big "thank you" to you and your team for making the move go so smoothly. From helping out with paperwork, to Irvine collecting and delivering them, and for the 5 star treatment they received whilst in your care. Also Estelle Fourie and her team here in South Africa did a first class job making the whole operation completely stress free.
I hope we never have to move again, but I would certainly have no hesitation recommending you most highly to anybody re-locating.
Thought you may enjoy these couple of pics taken at the weekend.
Kindest regards,
Linda, Peter, Kaani, Mischief and Liam
Hi Colette
I just want to say thanks again for tending to Alex and Nicky during their Paris transfer. They finally go to Islamabad at 10.55 hours today. The customs procedures and vet check went fine and I was able to take possession of them at about 11.30. They're adjusting rather quickly to their new home and don't seem to be "mad" at me for putting them through yet another long plane ride.
I'm going to make sure that the shipping and travel people at the US Embassies in Antananarivo and Paris have your contact information so they can refer other potential customers. Other folks experiencing the same animal transportation problems that I did will be delighted to find out about you and Goldenway.
All the best
Linda Wood (16/01/02)
Dear Colette,
Thanks for your email.
I spent 4 days with my dogs and they are really sweet, Everything is now OK. I think they were only disturbed cause of the few days spent before the departure from Johannesburg.
I just wanted to say thank you for the quality and the efficiency of your advice and service.
Should I require help in the future with another pet transportation, I will definitely contact you and work with Goldenway again.
Kind Regards
Benoit Sackebandt (04/10/05)
To Derek @ Shady Spring and Colette @ Goldenway International Pets
Snappy arrived safely and is fine, we are home and all of us are happy,
Thank you both so much for your excellent care of Snappy.
Pam Harris (21/11/02)
Hello
My pet laika was recently shipped from Paris to Katmandu by Goldenway, she arrived in Paris on June 17th and was transferred, We were very happy with the service we received. Thank you. We will happily recommend your company to others in the future.
Sincerely,
Ruthanne and William Taylor (09/08/05)
Colette
Just a note to say thank you very much for all the work you did in getting Barko to us, particularly the walks etc., he enjoyed in Paris. We know that it was not the most straightforward of shipments therefore we appreciate all the extras that you took care of to get him back to his family. As you say he is a great dog, and well worth the extra effort to get back. He has now settled again and it is like we have never been apart. He is still the same old Barko. I think the great job you did minimised the trauma of travel for him! Thank you ever so much once again .....and if I ever hear of anyone wishing to ship their pets through France I wouldn't hesitate to give them your details. All the very best.
Vince, Louise, Sam and Daniel (18/04/02)
Colette
Holly arrived safely in Cincinnati on Monday evening, She was happy to see us and didn't seem to be phased by the long plane ride. Thanks so much for your assistance. I know that she was much better off having you watch over her and organize her journey than she would have been if we'd done it ourselves. A million thanks for everything
Debby Fritsch (21/08/03)
Colette
Thanks for all of your help -- and easy access to reach you when I had a question! Rocket is fine-if a bit tired and frustrated with his parents who subjected him to the ordeal-again.
I was thrilled with your service and attentiveness, Thank you so much for your help!
Sincerely Sarah Foss (22/02/06
From Sarah Divis 06/10/03
Shadow our Germand Shepherd was left with Colette and her able stafdf for the 6 months before returning to the UK. It is always traumatic having to leave your pet for such a long period of time but they made me feel very comfortable about it with their obvious affection for the animals. In addition to the excellent care provided by Goldenway, they responded to a freak illness Shadow had promptly and urgently ensuring she got the best veterinary care available in Paris. Based on this alone we would give the kennels a first class recommendation.
Sarah Divis
Recommendation for shipping pets overseas
Some months ago I was faced with a problem of shipping my dog from France to Australia. The strict quarantine requirements for entering Australia made this a complicated process. During a five month preparation period, at least eleven visits to a veterinarian were required, some to the chief veterinary officer of the departement. There was also the question of arranging a flight to Australia as well as transporting my dog to Paris from distant western Brittany.
Finding myself unable to face these added complications on top of packing up my home for removal, I sought the help of a professional pet transport firm and was fortunate to find Goldenway International Pets, who collected my dog and did everything necessary. Despite unexpected additional problems raised by the French authorities, Goldenway Pets handled the whole affair with great skill. During several weeks in their Normandy Kennels my dog received excellent attention, being taken on long and interesting walks at least twice a day and sleeping in heated accommodation - it being winter at the time. He was in excellent shape on arrival in Sydney.
For anyone contemplation moving a pet overseas, Goldenway International Pets has my warmest recommendation.
R.J.Lampert
20th June,
Hi Colette
I am very sorry not to have written to you earlier.
We all want to say how much we appreciate your company's great service and the special care that you took of Rimu while he was with you and on his way to us.
He arrived in Fantastic condition although he took some time to get really fit again, mind you I needed to get fit also and we started slowly.
Thank you once again for looking after Rim so wonderfully.
Regards Dave Stewart
26/05/03
Colette and Cookie
I just wanted to drop you both a quick note to thank you for all of your help with Baron. He Made it to my parents house yesterday in good shape (and very happy to be out of the crate ). You both made the process very easy for us so thank you!
Kelly Tait 15/11/05
Dear Colette and all your staff
I just had to write to thank you all for your kind help moving Jess, your understanding of my situation was so kind and I know I was a little over the top with worry but you all made me feel at ease and able to leave you to it while I looked after getting myself and my children back Home. I can't thank you enough for all the help you gave me (beyond all expectations), I would definitely recommend you and your service to any one. Thank you again
Mary Adams
January 2006
Colette and Irving,
Having done it myself six months ago, I know how hard it is to say good-bye
to Winifred.
I just want to say again how good it's made us feel to know that she's with such kind and competent people as yourselves.
I wish I believed that there was some higher power that would reward you for your good deeds. As it is, I hope we can meet some day and I'll be happy to buy you a drink (or several).
We'll let you know after our first visit with Winnie in quarantine and will send you a photo in a month when we're all reunited.
Best regards, Whit 19/10/05
When we decided to leave South Africa for the United Kingdom we looked at several quarantine options for our pet cat Jemima (Jimmi). After careful consideration we decided to send her to Colette who owns Goldenway International Pets.
When Jimmi arrived in Paris and her documents presented to the airport vet / customs officials, it was found that vital information was missing. Colette went out of her way to sort the situation out, which took several days and numerous trips to the airport. I really don't know what we would have done without her.
During Jimmi's stay Colette kept in constant contact with us giving us updates on Jimmie's antics i.e. climbing onto the back of the girl who cleaned her accommodation each time she bent over! ((jimmi used to be constantly on my daughters back in South Africa and has carried on the tradition in the UK as can be seen in the photo).
When it was time to collect Jimmi from Goldenways after the six months were up, it was like meeting an old friend with Colette making us very welcome at her home, which is surrounded by beautiful French country side. Jimmi was in excellent health and to our great relief still remembered us. The kennels and cattery were spotless and the animals all looked so well kept.
We still keep in contact but now it is letting Colette know how Jimmi is doing!!
We would highly recommend Goldenways to anyone needing to find alternative to quarantine / holiday accommodation for their beloved pets.
Kind Regards
"My wife and I give our highest recommendation and praise to Colette and John at Goldenway International Pets. We arrived at CDG with our fourteen-year-old Springer Spaniel, and they were right there to assist and comfort three weary travellers. They are true professionals who know what they're doing.
Their competence, caring and gentle manner will make them a must for our itinerary whenever possible."
Pepper and Priscilla de Callier
Del Mar, California
Colette,
I would have called but it is fairly late in France so I
thought it best to email. I wanted to let you know
that Justin and Jordan made it to Cincinnati just
fine. They both looked great and were in great
spirits. Claudia and I would like to thank you for
all your assistance in safely transporting Justin and
Jordan. We are very relieved that they have made the
journey back to the United States without any difficulties
whatsoever. Please feel free to use us as a
reference anytime you would like! Again, thank you
so much.
David and Claudia.
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